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Debt Collection Representative- Jacksonville, FL

*Perfect Opportunity for a new successful career path*

Next class starting soon!  Seats are limited! With an Attractive Compensation Plan and Stock Ownership Plan, the sky is the limit with regards to your earning potential!

NCB Management Services Inc., one of the largest and most ethical and respected debt collection and debt purchasing organizations on the East Coast is now expanding its Trevose, PA office. is the only company in our industry that is an Employee Stock Ownership Program (ESOP), where employees literally earn shares of company stock and take ownership over their future career path.

Are you a motivated, passionate and driven individual looking for a career where you have direct control of your unlimited earning potential? If so, NCB has a spot for you. Come join and meet our team and see how like them, you will have an opportunity to earn an income that you thought was not possible.

  • We are looking for motivated and driven individuals who are looking for a new career.
  • Fully paid training: Our trainers will train you with the tools to be successful including a comprehensive, up to date compliance and state regulations that you will need to be successful.
  • We look for candidates that are well spoken, have had past sales or call center experience, can work independently and who are problem solvers.

Compensation Plan: Don’t settle for just a straight hourly rate! NCB not only offers a base salary that ranges from $12.00 - $14.50 an hour based on experience, but we also put in place a weekly commission plan and  team incentives.

Hours of Operation: NCB operates Monday through Friday from 8 AM to 9 PM, and we ensure our team has the ability to work “Split-Shifts” which allows the flexibility you need not only to be successful at NCB but to have the “Work-Life” balance that we all desire. Normal weekly schedule would require you to only work two late nights a week.

Benefits: Progressive “Paid Time Off” (PTO), Paid Holidays, Health Care, Dental, Vision, Life Insurance, and our Employee Stock Ownership Plan (ESOP) where you literally take “Ownership in your future!

Paid Four Week Training program:

New employees will undergo a fully paid orientation and training program which includes company culture, benefit plans, policies and procedures, collection techniques, industry compliance, our computer system, and any client requirements.

Primary Job Function

  • Communicate with consumers in regards to the repayment of their delinquent debt.
  • Achieve assigned goals
  • Make required number of phone calls daily as determined by management
  • Review financial information with consumers to assist in determining the best re-payment options. Update demographic and financial information on each call.
  • Perform skip tracing to locate consumers
  • Effectively communicate with third parties to obtain location information
  • Ensure all accounts are worked within client standards and Federal regulations
  • Maintain clear, concise and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications


Skills/Qualifications for this position include:

  • High school diploma or GED
  • Third-party collections experience a plus
  • Proficiency with computer systems and data entry
  • Oral and written communication skills
  • Sales, telemarketing, or call center experience
  • Driven personality
  • High level of Critical Thinking ability



  • Familiarity with Microsoft Windows/PC experience
  • Knowledge of basic Social Media Sites and familiarity with Internet
  • Basic keyboarding skills
  • Clean background required in order to obtain mandatory license for collecting.
  • Strong verbal communication skills
  • Good analytical skills
  • Ability/willingness to meet aggressive daily, weekly, and monthly production and quality goals
  • Ability/willingness to work flexible day, evening and weekend hours as required
  • Experience with internet search engines
  • Knowledge of federal and state regulations governing collections including FDCPA, Privacy Act and FCRA is preferred but not necessary

Trevose, PA

NCB Management Services, Incorporated 800.828.1110 One Allied Drive Trevose PA 19053 US 40.12437640 -74.98132450 2517 E 54th St N Sioux Falls SD 57104 US 43.59467600 -96.69408480 8653 Baypine Rd Jacksonville FL 32256 US 30.23010930 -81.57798570 4665 Innovation Dr Lincoln NE 68521 US 0.00000000 0.00000000