NCB Management Services, Inc. is a recognized industry leader in providing a wide array of business process outsourcing solutions. NCB’s goal is to provide our clients with superior support while improving both efficiency and effectiveness of their business functions. Achieving superior results and protecting our client’s reputation and brand are NCB’s highest priorities. As one of the nation's only ESOP ARM companies, you own your success!
DEBT RECOVERY SPECIALIST RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
· Negotiate repayment plans on outstanding debt from customers for national financial institutions.
· Meet key performance indicators as outlined by management.
· Meet expected Quality and Compliance standards
· Ability to communicate and negotiate with a variety of customers in various financial situations
· Ability to investigate to obtain contact information
DEBT RECOVERY SPECIALIST QUALIFICATIONS:
· Reliable transportation or access to public transportation
· Ability to negotiate
· Ability to sit for extended periods of time
· Computer literate
· Excellent communication skills
· Prior collections recovery experience is a PLUS
· Bilingual is a PLUS
· Auto collectors/agents a PLUS