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Call Center Representative - Trevose, PA

NCB Management Services, Inc. is a national accounts receivable management company and debt buyer. Our clients include some of the largest financial institutions in the country. NCB is dedicated to achieving maximum financial results while protecting both our and our clients valued reputation as an industry leader in compliance. NCB Management Services, Inc. is growing and recruiting intelligent, dedicated, outgoing professionals who are interested in a rewarding career in the collections industry.

To help our Call Center Representative staff reach their full earnings potential, we offer:

  • Retention bonus
  • Set Base Hourly Salaries ranging from $11.00 - $14.00 based on Experience
  • Team incentives
  • Weekly Pay
  • Flexible Schedules
  • Excellent benefit package including an Employee Stock Ownership Plan (ESOP) - At NCB, we offer you the chance to take stock in your future – literally! With our Employee Stock Ownership Plan (ESOP), employees can benefit from the positive impact they have on our growth.
  • Formal paid training program
  • Opportunity for career advancement

What makes NCB Management Services, Inc . different from any other company in our industry is our unparalleled focus on our Call Center Representative staff and our continued contribution to their success. Here is what you can count on from us:

  • Opportunity for continued income growth Continual Training & Support - our strong commitment to learning inspired the creation of the fundamentals that make our company a leading recovery organization in our region whose mission is continuous growth through learning
  • Customized Systems and Integrated Applications – Allows for increased productivity and improved efficiency

Requirements

Our comprehensive training program for Call Center Representative staff will assist in giving you the tools necessary to succeed. Call Center Representative staff come from various backgrounds, we do find, however, and that our top performers all have the following skills and abilities:

  • Excellent communication or customer service skills
  • Customer Centric
  • Self-motivated
  • Ability to resolve customer problems quickly and efficiently
  • Ability to pass a pre-employment background check and drug test