Bilingual Debt Recovery Reps - Jacksonville, FL
NCB is currently in need of Bilingual (Spanish/English) Debt Recovery Representatives.
RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
- Negotiate repayment plans on outstanding debts from customers for national financial institutions.
- Meet key performance indicators as outlined by management.
- Meet expected Quality and Compliance standards
- Ability to communicate and negotiate with a variety of customers in various financial situations
- Ability to investigate to obtain contact information
BILINGUAL DEBT RECOVERY QUALIFICATIONS:
- Reliable transportation or access to public transportation
- Ability to negotiate
- Ability to sit for extended periods of time
- Computer literate
- Excellent communication skills
- Ability to understand and speak both English and Spanish
- Prior debt recovery/collections experience is a must
- Must have time management skills and the ability to multi-task
- Prior call center experience
- Confidentiality is key in this role
- Auto collectors/agents a PLUS
NCB MANAGEMENT SERVICES, Inc. provides a great and unique compensation package including:
· Paid Training
· Benefits- health, dental and vision
· Earned time off
· Paid holidays
· 401 K
· Weekly pay - Every Friday!
· Competitive hourly rate
· Loyalty Bonuses
Equal Employment Opportunity Employer
NCB values, celebrates, and welcomes diversity in the workplace. NCB does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.